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Retail: Page 59

The Role of Customer Engagement Technologies in Enhancing Deliveries

Digital customer engagement has emerged as a pivotal factor in maintaining a competitive edge, by improving the delivery experience, capturing customer feedback and reducing delivery costs.

Photo: iStock.com/tsingha25

Indian Bodies Call for Temporary Pause on Rough Diamond Imports

The appeal only focuses on the voluntary suspension of importing rough diamonds, meaning Indian diamond manufacturers will be allowed to continue their operations without interruption.

Photo: iStock.com/joebelanger

FTC, States Accuse Amazon of Illegally Stifling Competition

The lawsuit pits Amazon against Khan, who published a paper while a Yale law student, arguing that antitrust laws had failed to stop Amazon from amassing power over its customers.

Photo: iStock.com/Sundry Photography

Lego Abandons Effort to Make Bricks From Recycled Plastic Bottles

The project to make bricks from recycled drinks bottles instead of oil-based plastic would actually have led to higher carbon emissions over the product’s lifetime, Lego said.

Photo: iStock.com/Ekaterina79

Watch: Building the Supply Chain From the Ground Up

A successful supply chain transformation begins with "changing the narrative," says George Raptis, vice president of operations at JP Outfitters. Among other things, the company had to stop viewing itself as "small."

George Raptis

American Consumers Planning to Spend Less This Holiday Season

On average, Americans who shopped during the 2022 holiday season intend to spend 39% less on gifts during the 2023 holiday season.

Photo: iStock.com/Poike

Three Trends to Watch During Peak Season 2023

For retailers, time is running out for peak-season planning. That’s why it’s important to study your existing peak-season data.

Photo: iStock.com/alphaspirit

Amazon to Hire 250,000 Logistics Workers for Holidays, Boost Hourly Wages

U.S. e-commerce sales are expected to surge 9.3% this year to $1.14 trillion, faster than overall retail spending growth.

The Seattle-based company typically ramps up hiring in the fall to ensure it has enough workers for the crucial holiday shopping season. Photographer: Chris Ratcliffe/Bloomberg

Watch: How Macy's Is Embracing Supply Chain Sustainability

Sustainability is more than a buzzword at Macy's, says Keelin Evans, vice president of sustainability at the retail giant.

Keelin Evans

H&M Starts Charging U.K. Shoppers for Online Returns

Rival retailers such as Zara, Boohoo, Uniqlo and Next already charge for online returns. Analysts said other retailers were likely to follow H&M in charging for returns.

Photo: iStock.com/Artur Bogacki

G-7 Plans to Ban Imports of Russian Diamonds, Belgium Says

The mechanism will consist of a direct ban on purchases, which would take effect on January 1, as well as an indirect ban, which would kick in more gradually.

Photo: Bloomberg

U.S. Manufacturing Rates Grew Slightly in August

Even though U.S. manufacturing outputs grew by 0.1% last month, production levels in August fell by 0.6% year-over-year.

Photo: iStock.com/Traimak_Ivan

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

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Moving Robots Site-to-Site