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Think Tank
Retail: Page 77
Kroger Bets $25 Billion on Bulking Up to Be More Like Walmart
The grocery giant is pledging to cut prices by using some of the savings from its $24.6 billion agreement to buy Albertsons Cos.
Watch: Why Aren't Retailers Reducing Their Carbon Footprint?
While all retailers want to reduce their carbon emissions, most aren't on track to do so, says Mark Ang, co-founder and chief executive officer of GoBolt. That's changing due to consumer pressure.
Overcoming Supply Shortages to Optimize Production and Maximize Revenue
For brands and manufacturers to be responsive to near-term demand fluctuations, they must first achieve a greater level of connectivity and visibility from their end-to-end supply ecosystem.
Watch: Retail Supply Chains Need a 'Customer Channel'
First it was "multi-channel." Then, the "omnichannel." But retail supply chains hoping to succeed today need to adopt the concept of the "customer channel," says Randy Evins, industry adviser for food retail with SAP.
Watch: How Process Mining Can Boost Supply Chain Agility
Victoria Ma, digital and innovation lead for North America with Miebach Consulting, explains how the exercise of process mining can help supply chains achieve a new level of agility in responding to orders and unexpected changes in customer demand.
Five Pillars That Define Superior Last-Mile Delivery
In a world increasingly driven by e-commerce, product and price are no longer the only considerations for winning sales and delighting consumers.
A Quarter of U.K.’s Leading Brands Now Charge Consumers for Returning Online Purchases
A new study from ParcelLab reveals that consumers wait an average of nine days to receive a refund
Amazon Labor Union, With Renewed Momentum, Faces Next Test
The election near Albany, to be spread out over four days between Oct. 12 and Oct. 17 in Castleton-on-Hudson, could help determine the future of the Amazon Labor Union.
Watch: E-Commerce Shoppers Are More Demanding Than Ever
Pandemic or no pandemic, e-commerce shoppers have upped their expectations of retailers and their logistics partners, with an emphasis on transparency, says Brian Bourke, chief growth officer with Seko Logistics.
Watch: Ensuring Excellence in the Post-Purchase Experience
Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.
U.S. Imports Headed to Lowest Level Since Early 2021 But Retailers Are Well Stocked for Holidays
The National Retail Federation forecasts that 2022 retail sales will grow between 6% and 8% over 2021. Sales were up 7.5% during the first eight months of the year.
Five Cs for Optimizing the Post-Purchase Customer Experience
Retailers have a fantastic opportunity to improve their competitive position using new technological tools for customer engagement. But the challenge of doing so is immense.
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