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Industries: Page 1122
Sustainability Grows Up and Starts to Pay Off
Sustainability has for many years been growing in importance, but until recently was largely seen as a sideshow meant to burnish the image of a company and its brands. Early efforts by supply chain leaders to integrate concepts of sustainability into their operations were often meant to test notions of cost savings that align naturally with reduced environmental impacts. The results are beginning to show. - Kevin O'Marah, Chief Content Officer and Head of Research, SCM World
CRM from a Supply Chain Perspective
Analyst Insight: Customer relationship management evolved from contact management, a sales-focused process for suppliers. In many cases, CRM must be rethought; it should be stood on its head, starting with customers' needs and working back to suppliers. Because most companies lack sufficient resources to satisfy every customer, this approach initially leads to frustration. But "every customer totally thrilled" is the wrong objective. To the contrary, it's critical to focus: to "wow" the most profitable customers, and serve them perfectly. Supply chain responses must match segmented and targeted relationships to build satisfaction and profit. - Robert Sabath, Principal Essentialist SCM, Trissential
Five Forces to Understand and Leverage in CPG Industry
Analyst Insight: Years ago in the consumer products industry, the "supply chain of the future" looked much like today's supply chain. Industry change was gradual and incremental. But the pace of change today demands a more proactive and aggressive approach to future logistics planning. Market and competitive forces are completely reshaping how supply chains need to operate in the future. There are several opportunities for companies to improve their market position by improving internal operations. - Charles Trimarco, Managing Consultant-Supply Chain Management, Capgemini Consulting
Enterprise Risk Management Programs Help Target Root Causes, Not Just Symptoms
As companies develop business relationships around the world into more complex supply chains, protecting these essential links from disruption is becoming harder to manage.
Transportation Funding Crisis: Who Will Foot the Bill?
The Highway Trust Fund is broke. And the nation's transportation system is broken.
The Power of High Efficiency Clean Energy, the Nuclear Solution
Adding App Layer Security Into the Supply Chain
Today's complex and connected supply chain translates into quick communication with partners. At the same time, it creates huge opportunity for data leakage and security issues that need to be addressed proactively in supply chain systems.
Best Practices for Dealing with CPG Supply Chain Talent Shortages
Analyst Insight: The consumer packaged goods (CPG) industry is in the midst of a supply chain talent shortage across all functions, but particularly in planning roles. CPG companies have had to adapt many strategies to maintain an adequate level of supply chain talent in their organizations. Today, it is more important than ever for these companies to place a premium on retaining and finding supply chain talent. - Bruce Tompkins, Executive Director, Tompkins Supply Chain Consortium
Supply Chain Focus by Hospitals Is on Cost of Devices
U.S. hospitals spend tens of billions of dollars annually on high-tech surgical implants. But the supply chain for the devices is anything but high-tech. And that drives up costs both for hospitals and implant makers.
OMG If U R Not Implementing an M-commerce Strategy, I Am LOL!
Analyst Insight: In the world today, there are 6.8 billion people; 4 billion have mobile phones. Only 3.5 billion use a tooth brush! There are more U.S. mobile subscriptions than people; 70 percent use their smartphones during their in-store experience! Why should we care in CPG? One fifth of searches are for CPG products. Online-to-offline (O2O) commerce is expected to grow 50 percent over 5 years, outpacing offline commerce and exceeding online ecommerce by over 400 percent (!), according to Forrester Research. - Rich Sherman, Principal Essentialist, Trissential
Retailers Have Gravitated Toward One Type of RFID Tech, But Is That the Best Strategy?
Retailers that have rolled out RFID have traditionally used handheld readers. However, some are starting to use exit-monitoring or even whole-store illumination approaches. Smart shelves have yet to take off. The dynamics are changing, which could influence which strategy makes the most sense for a given store. Which strategy is best for you?
Newgistics Inks Partnership With ShipStation for E-Commerce
Newgistics Inc., a provider of electronic-commerce software and systems for retailers and brands, has entered into a partnership with ShipStation, a Web-based shipping service for online merchants.
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