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Industries: Page 1252
Essential Keys to Meeting Customer Demand
Loren Troyer, director of order management strategy with John Deere, lays out what it takes to meet customer demand. He also discusses the benefits of "flexibility planning."
Demand Planning 'Most Misunderstood' Supply Chain Planning Application
Within an organization, the words "demand planning" stir emotions. Usually, it is not a mild reaction. Instead, it's a series of emotions defined by wild extremes, including anger, despair, disillusionment or hopelessness. Seldom do we find a team excited about demand planning. Supply chain leaders want to improve it, but are not optimistic that they can make improvements.
Retail Sales Growth of 3.4 Percent Predicted for This Year
The National Retail Federation released its 2013 economic forecast, projecting retail industry sales (which exclude automobiles, gas stations, and restaurants) will increase 3.4 percent*, slightly less than the preliminary 4.2 percent growth seen in 2012. The subdued forecast comes on the heels of a holiday season that went head-to-head with Washington's political wrangling over fiscal concerns, shifting consumers' spending plans downward. In the end, holiday sales in 2012 grew 3.0 percent.
As Social Media Grows in Importance, 'Call Centers' Should be Renamed 'Contact Centers'
It's fairly common practice today for major brands to have a social media team at the ready to respond to customer complaints on social networking sites like Twitter and Facebook. The practice is so widespread that a recent Call Center Satisfaction Index (CCSI) report released by CFI Group found that call centers should perhaps be renamed "contact centers."
Enterprises to Find Internal Social Media Networks to Be Greatly Beneficial, Study Says
A study says that 30 percent of internal social networks will be viewed as essential as email and telephones are today. Gartner research suggests that enterprise social networking software has several advantages over traditional collaboration when it comes to group organisation and social filtering.
The New Normal: Big Companies Paying Their Bills Late, Later and Latest
When economic hard times hit in 2007-2008, CFOs and finance departments felt pressure to improve their organizations' working capital positions. The longer companies could hold on to cash, the more liquid they were, and the safer they felt. Paying bills quickly meant dipping into cash reserves, possibly taking away money from new-product development, mergers and acquisitions, marketing, or anything else that might drive top-line revenue. It was either that or be forced to rely for growth on expensive external financing. Everyone knew that when it came to days payable outstanding, longer was better.
Here's a Way Innovative Start-ups Can Partner with the Really Big CPG Players
For small companies selling consumer products such as makeup or snack food, a partnership with a big multinational company can mean the difference between obscurity and becoming a household name. How does a small brand get a behemoth's attention?
Confronting the Productivity Challenge in Brazil
The past decade was extraordinary for Brazil. The country surpassed the $10,000 GDP per capita mark and became the world's sixth-largest economy. The most liquid Brazilian publicly traded companies created substantial value, yielding average annual total shareholder return"”stock price appreciation plus dividends"”of 19 percent from 2004 through 2011. These returns were largely the result of rapid revenue growth in most sectors of the Brazilian economy.
Supply Chain Visibility - The Beginning Rather Than the End?
Do you have powerful IT systems monitoring every movement in your supply chain? Collecting thousands of pieces of data from origin to destination? Building up a comprehensive data bank over months and years of business intelligence? So what do you do with that data?
As Internal, Functional Barriers Crumble, Business Needs to Change Way It Operates
For 2013, the new "borderless" business environment will present the greatest opportunities to companies in IT, finance, HR and other business services areas, as companies strive to reduce costs and meet aggressive revenue projections, according to a new Enterprise Key Issues Study from The Hackett Group Inc.
The NEW Demand-Driven Operations: The Only Operations Strategy for Success in Multichannel
CaroTrans Adds Direct LCL Export Service From San Francisco to Japan
CaroTrans International, a global non-vessel operating common carrier and ocean freight consolidator, has added a direct, weekly less-than-containerload (LCL) export service from San Francisco to Japan.
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