How Same-Day Service Is Impacting the Furniture Industry | SupplyChainBrain

How Same-Day Service Is Impacting the Furniture Industry

Andrew Koenig, Managing VP of Operations, Furniture City

May 8, 2015

Same-day and next-day delivery are not services normally associated with furniture stores, but City Furniture is changing that in South Florida. Andrew Koenig, vice president of operations, explains how City's fast delivery program, which began 12 years ago, has become a key competitive advantage and is changing customer expectations for the industry. [Run Time (Min.): 8:51]

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