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Think Tank
Last Mile Delivery: Page 26
The Role of Customer Engagement Technologies in Enhancing Deliveries
Digital customer engagement has emerged as a pivotal factor in maintaining a competitive edge, by improving the delivery experience, capturing customer feedback and reducing delivery costs.
Watch: Omnichannel Fulfillment for Emerging Brands
New brands benefit by working with providers that can handle both consumer e-commerce and business-to-business fulfillment, says Austin Kreinz, founder and chief executive officer of Atomix Logistics.
Strangling the Flow: The Impacts of Overbearing Regulations on California’s Logistics Sector
Adopting a technology-driven approach to sustainability offers more advantages than tighter regulations that disproportionately benefit large-scale corporations and drive up prices.
Watch: The Future of Final-Mile Technology
Technology in support of final-mile delivery is advancing at a rapid pace. Mike Powell, chief technology officer with SEKO Logistics, traces its evolution and offers a glimpse into the future.
UPS Chief Says Year One of Pricey New Labor Deal Will Hurt Most
UPS said in August that the heated discussions caused about 1.2 million packages per day of lost volume — either directly to competitors or new business that didn’t occur.
Watch: Big & Bulky Home Delivery Needs a Major Overhaul
Shobhit Elhance, vice president of business development at LogiNext, discusses the pain points faced by shippers and carriers in the delivery of big and bulky items.
It’s National Truck Driver Appreciation Week!
The ATA invites everyone to join in celebrating truck drivers by sharing a message on social media, tagging ATA and using the hashtags
#NTDAW23
and
#ThankATrucker
.
Watch: The New Last Mile: More Options Than Ever
Bill Catania, chief executive officer of OneRail, explains how shippers are benefiting from a range of new options in parcel and courier services, and how technology is making it possible.
FedEx Raising Customs Fees and Shipping Rates
FedEx shipping rates are expected to grow by an average of 5.9% for U.S. domestic, export and import services.
The Ripple Effect of Yellow’s Demise on the Supply Chain Industry
The financial collapse of Yellow, the third-largest less-than-truckload carrier in the U.S., will incur some challenges in the transportation world that people might not have considered.
Watch: Customers Want to Know Where Your Trucks Are
Tracking capability is among the requisite technologies in logistics, given that customer satisfaction is key to success today, says Andrew Barrons, chief revenue officer at Clockwork Logistics Systems.
Teamsters Ratify Five-Year Contract with UPS
The union said that over 86% of participating teamsters voted to approve the contract, which will now be in retroactive effect August 1.
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