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Think Tank
Last Mile Delivery: Page 37
Watch: Can Technology Save Last-Mile Delivery?
Route optimization and tracking technology help mitigate problems in last-mile delivery, says Anar Mammadov, technical founder of Senpex.
U.K.'s Royal Mail Union Calls for Parcels Rethink as Postal Strike Resumes
While not opposed to the new focus on next-day parcels, the Communication Workers Union sees no justification for shifting delivery rounds from the morning toward late afternoon and early evening.
Five Pillars That Define Superior Last-Mile Delivery
In a world increasingly driven by e-commerce, product and price are no longer the only considerations for winning sales and delighting consumers.
NYC Congestion Pricing "Comes at the Expense" of New Jersey
New Jersey Governor Phil Murphy made another attempt to quash a plan to raise about $1 billion annually for the Metropolitan Transportation Authority.
Watch: E-Commerce Shoppers Are More Demanding Than Ever
Pandemic or no pandemic, e-commerce shoppers have upped their expectations of retailers and their logistics partners, with an emphasis on transparency, says Brian Bourke, chief growth officer with Seko Logistics.
Watch: Ensuring Excellence in the Post-Purchase Experience
Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.
Five Cs for Optimizing the Post-Purchase Customer Experience
Retailers have a fantastic opportunity to improve their competitive position using new technological tools for customer engagement. But the challenge of doing so is immense.
Watch: Home Delivery Can't Succeed Without Automation
Regardless of the size of last-mile delivery companies, technology is enabling their operations today, says Dinesh Dixit, vice president of account excellence at LogiNext Solutions.
GEODIS Unveils New Cross-Border Delivery Service
Michael Lamia, senior vice president of GEODIS MyParcel, introduces the company's new direct-to-consumer cross-border delivery service to 28 countries.
Watch: What Are E-Commerce Customers Demanding Today?
It isn't all about speed, says Satish Natarajan, founder and chief executive officer of DispatchTrack. E-commerce shoppers are more concerned about communication.
A Retail "Delivery Persona" That Helps Both the Environment and the Bottom Line
There’s good news in Descartes’ recent study of consumer sentiment of sustainable delivery practices.
Five Key Challenges to Aligning Capacity and Demand
Aligning capacity with demand isn’t just central to competitive advantage going forward, but in many cases to survival in an emerging post-COVID environment.
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