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Logistics Outsourcing: Page 254

The Missing Link Between the Field and Parts Management

Analyst Insight: The top reason field service agents are not able to resolve a customer issue the first time when on site is due to not having the right part to solve the problem. Thus in order to ensure that customers are happy, and beyond, top-performing service organizations in Aberdeen's recent Convergence of People and Parts research have focused on strategies to integrate field service with parts management to meet the needs of the customer and ensure profitability. - Aly Pinder, Senior Research Associate, Aberdeen Group

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Club Store Partners with KANE to Operate High-Velocity Cross-Dock

Challenge: A major U.S. club store chain runs a high-velocity network of cross dock facilities. Kane Is Able was chosen to operate the retailer's first, and largest, cross dock center serving the Northeast.

Laos Makes Progress on Infrastructure and Trade

Laos has made considerable progress in its efforts to develop connectivity and trade facilitation, a senior government official told the meeting of Asian-European Landlocked Developing Countries (LLDCs) in Vientiane.

Inventory Management in Extreme Locations

When disaster strikes, aid workers and NGOs are on the ground within a matter of hours. While governments and charities around the world are arranging the dispatch of humanitarian aid from around the world, the next challenge for those on the ground is where to store it.

China Export Rates Show Signs of Global Demand Improvement

China's exports surged more than expected in February in a possible sign of stronger global demand. Exports leaped 21.8 percent, well ahead of analysts' expectations of single-digit growth as companies shut down for the Lunar New Year holiday.

IATA Announces Global Air Cargo Volume Increases

Statistics show a stabilization of airfreight markets on the back of encouraging growth towards the end of 2012. Compared to the previous year, the International Air Transport Association's (IATA) latest global airfreight demand statistics show demand for airfreight was "apparently very strong" at the start of this January with a rise of 5.0 percent.

Indonesia Offers Sizable Opportunity Because of Rising Middle-Class and Affluent Consumers

Indonesia is at the early stages of a period of strong economic growth, creating a wave of new middle-class and affluent consumers (MACs) that will grow in size and purchasing power through 2020, according to a report by The Boston Consulting Group.

India Initiates Movement for Direct Sea, Air Connections to Latin America

India's Ministry of External Affairs (MEA) is moving to set up a direct sea and air link between India and Latin America, as Indian corporations line up significant investments in the oil, mining, IT and pharmaceutical sectors there.

New Shipping Lane Through North Pole Possible

Melting polar ice could create a new shipping lane through the North Pole by 2050, according to research by the University Of California at Los Angeles. In the future, melting sea ice could mean that ordinary shipping vessels will be able to navigate parts of the Arctic Ocean which were previously inaccessible, without the use of icebreakers to clear their route.

Tesco to Open Two Distribution Centers in Europe

Tesco is reorganizing its distribution network with new sites in Reading and Dagenham to move products closer to stores and to keep up with its growing convenience business in the South East.

Small, Mid-sized Manufacturers Project Strong Revenues for 2013

Small and mid-sized manufacturers are optimistic about revenues as spring approaches, and plan to retain or even grow their labor forces, according to buying consortium Prime Advantage's 11th semi-annual Group Outlook Survey.

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Walmart Fights Logistical Problem of Keeping Shelves Stocked

Walmart, already struggling to woo shoppers constrained by higher taxes, is "getting worse" at keeping shelves stocked, the retailer's U.S. chief told executives, according to minutes of an officers' meeting obtained by Bloomberg News.

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