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Logistics Outsourcing: Page 265

Repeat Business Threatened by Faulty Delivery and Returns Process, Survey Finds

Research released by Voxware indicates two thirds of consumers return online or phone purchases because of retailer error - usually delivering an item in the wrong size or color - and repeat business suffers as a result. On top of that, the returns process is flawed in many cases.

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Container Freight Rates Climb in Hong Kong-Los Angeles Trade

The Drewry Hong Kong-Los Angeles container rate benchmark, published in the latest Container Freight Rate Insight report, jumped 14 percent to $2,524 per 40-foot container last week, as the January peak season surcharge (PSS) took effect.

U.S. Transportation Infrastructure Greatly Underfunded, Civil Engineering Group Says

Increasing annual infrastructure spending in the U.S. by $157bn over the next eight years would save $3.1tr in gross domestic product, $1.1tr in trade and 3.5 million jobs, according to a report from the American Society of Civil Engineers.

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Power of One: Collaborative Planning and Execution across the End-to-End Supply Chain

Breaking down functional silos to create transparent and responsive end-to-end supply chains has long been an intractable supply chain challenge, but many companies are finding success using a control tower concept that gets everyone working off the same plan and focused on the same outcome. To learn more about this approach, SupplyChainBrain convened a Power Lunch"”a roundtable discussion"”with four experts in the field: Paul Bittinger, former supply chain transformation manager, Procter & Gamble (now retired); Lora Cecere, founder and CEO, Supply Chain Insights; Don Gaspari, director, global materials and inventory, NCR Corp.; and Kirk Munroe, vice president of marketing, Kinaxis.

U.K. Retailers Subsidize Same-Day Delivery

As retailers are still trying to work through their new-found infatuation with the idea of same-day deliveries, it's quickly becoming a love-hate relationship. Beyond Amazon's discovery that shoppers loved the concept of same-day but ended up not using it, it now seems that some U.K. retailers are willing to very heavily subsidize same-day delivery charges.

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BNSF Logistics Acquires Canada's Albacor Shipping Inc.

BNSF Logistics LLC, a multimodal transportation and third-party logistics services provider, has acquired Albacor Shipping, Inc., a global project and general cargo services entity based in Toronto, Canada.

CaroTrans Offers New Door-to-Port Rate Calculator

CaroTrans, a global non-vessel operating common carrier, has created a door-to-port rate application.

UPS Prepared to Retract Offer to Take Over TNT Express

United Parcel Service announced that it would withdraw its $6.9bn takeover offer for TNT Express, a Dutch shipping company, after European antitrust authorities told U.P.S. that they would block the deal.

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GENCO Rebrands Company Name Following Merger With ATC

GENCO ATC, the product of a merger in 2010 between GENCO and ATC Technology Corp., is being rebranded under the GENCO name alone.

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U.S. Imports in 2012 Increase 1.2 Percent Over 2011

U.S. vessel imports rose a slight 1.2 percent in 2012 over the year before. This was a total of over 17.6 million TEUs imported, or roughly 200,000 more containers than in 2011. Slow and steady growth seems to be the consistent pattern for the year as import volume still has not returned to 2007 or 2008 levels. Zepol has seen a large spike from 2009 to 2010 and then a plateau-like trend for the past three years, although 2012 was an especially unique year for U.S. imports.

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Carriers 'Failing' to Match Capacity with Weakened Cargo Flows

Despite attempts by carriers to pull capacity from east-west trade routes, significantly weaker cargo volumes have limited the success of their attempts to lift freight rates for any sustainable periods, according to Drewry Maritime Research's latest Container Forecaster report.

Container Ship Capacity Around the World Is Up 6 Percent

The world container ship capacity reached 16.335 million 20-foot-equivalent units on Jan. 1, 2013, an increase of 6 percent from a year ago, according to industry analyst Alphaliner.

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