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Parcel & Express: Page 68

Customers Unforgiving When Deliveries Late, Incorrect, Especially During Holidays, Study Says

Late or inaccurate deliveries greatly impact consumers' future decisions to shop with a retailer online, by phone or in the store, according to a Voxware study of 500 consumers.

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A Look at Dimensional Weight Billing

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Chinese E-commerce Giant Draws Closer to China Postal Airlines for Deliveries

With the meteoric rise of both e-commerce and express shipping across China, a distribution relationship between Alibaba and SF Express seems to be a natural fit. However, with SF Express recently showing interest in developing its own e-commerce businesses, Alibaba may consider SF Express as more of a competitor, making China Postal Airlines a more comfortable distribution option.

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How You Can Manage or Avoid Dimensional Weight Price Increase

This past June, the largest overnight delivery carriers, FedEx and UPS, announced that they would apply dimensional weight pricing to all shipments, effective January 2015. It is expected that shipping costs will increase 20 percent to 30 percent and affect over 70 percent of all shipments. What shippers are truly affected by the new pricing model? What can be done to avoid the cost increase?

DHL Global Mail Changes Name to DHL eCommerce

DHL Global Mail is changing its name to DHL eCommerce.

VMI Transforms the Healthcare System in Zimbabwe

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Deliv Expands Same-Day Service to Four More Cities

Deliv, a provider of same-day delivery on behalf of retailers, is expanding its service area with the addition of four urban centers: Seattle, Houston, northern New Jersey and Washington, D.C.

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UPS Launches Cryogenic Support Service for Healthcare

UPS has launched UPS Temperature True Cryo, a service that includes real-time tracking and intervention services for healthcare customers with temperature-sensitive shipments.

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FedEx Adds 31 Origin Countries to International First Service

FedEx has added 31 origin countries to its International First service, a priority-shipping option for customers needing critical deliveries to arrive as early as the start of the next business day.

Can Technology Help Make Holiday Delivery a Success?

The shift to online retailing over the last five years finally caught up to and overran U.S.-wide delivery capacity during last year's holiday season. According to Forrester Research, online retail sales will grow by an additional 60 percent over the next five years. This kind of sea change has stretched the ability of physical networks to keep up and the shortage of drivers had further exacerbated this situation. Instead, technology has become more important to meeting retailers' holiday delivery challenges by helping to improve the productivity of existing resources and offer a greater array of delivery services being demanded by consumers.

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Amazon Plans to Bring on 80,000 Holiday Season Workers; Some May Be Hired Full Time Afterward

Amazon announced it plans to hire 80,000 seasonal employees at its 50 fulfillment centers and 15 sortation centers in the U.S. to handle peak demand.

Can You Afford to Offer Same-Day or Next-Day Delivery?

You need to understand the requirements around speed of delivery, and the cost. Clients often come with questions like, "My customers want next-day delivery, what is it going to cost me to deliver that?" And the short answer is, "it depends."

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