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Think Tank
Reverse Logistics: Page 50
Point of Service-The Next Supply Chain Strategy
Looking Backward: Sony Ericsson Takes on Challenge Of Reverse Logistics
The joint venture between Sony Corp. and Ericsson AB seeks a competitive edge in the mobile-phone market. The solution: revamp the handling of returns and repairs.
Liquidity Services Disposes of Returns for Stanley Works
Happily Ever After: Automakers Bolster Brand Loyalty Through Better Supply Chain
The aftermarket parts sector has long taken a back seat to the manufacturing side. But that's beginning to change, as companies realize the importance of parts to the bottom line.
Returns Management: How to Convert Trash to Treasure
Some companies are adopting new returns management processes to gain competitiveness and reduce costs. It isn't magic, but most organizations still haven't caught on.
New Solutions Help Companies Find the Return In Returns Management
Greater attention and respect come to returns management as companies learn to exploit its potential for saving money and generating a positive customer experience.
Seeking Excellence Within The Four Walls of the Warehouse
In a perfect world, the tight coordination of systems and processes would allow goods to flow continuously from manufacturer to customer. With total understanding of consumer demand, who needs a lot of excess product taking up valuable real estate? • Second in the Best Practices series.
3PLs On The Rise: Smaller Firms Prove Big Isn't Always Better
While logistics outsourcing may seem like a mature business concept, five smaller 3PLs show how new concepts, better technology and outstanding performance can bring new benefits to companies open to fresh ideas.
Levi Strauss Revamps Value-Channel Supply Chain to Keep Pace With Outlet Shoppers
As off-price stores moved upscale in recent years with the creation of attractive, shopper-friendly outlet malls, the demands of consumers and value retailers changed. Low prices were still expected, but shoppers also wanted a better selection of style and colors. To meet this need, Levi Strauss revamped its value-channel logistics.
GTE, 3M Reap Multiple Benefits From Asset-Recovery Operations
GTE's in-house recovery operation is so successful that it now handles reverse logistics services for other companies. Likewise, 3M turned to its own logistics and manufacturing groups to recover useable by-products - and lots of money.
Target Stores Relies on GENCO to Manage Its Returns Program
Target Stores saved money and improved store efficiency when it decided to centralize its returns program and outsource returns-center management to third-party provider GENCO.
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