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Think Tank
Reverse Logistics: Page 7
Watch: What Goes Around, Comes Around: Circularity in the Supply Chain
Supply chain circularity involves procurement, transportation management, customer tracking and reverse logistics, says Kristin Toth, president and chief operating officer of Fernish.
Watch: Solving Retail Returns: It's About Profit, Not Cost
Retailers should change their mindset to view returns as a profit center, not a burdensome cost, says Itamar Zur, co-founder and chief executive officer of Veho.
Retailers – Quit Bellyaching and Differentiate Yourself on Returns
Welcome to returns season. Are we having fun yet?
Sick of Returns? Use Them to Drive Brick-and-Mortar Buys
Instead of using a stick to influence consumer habits when it comes to returns, Steve Rop suggests using a carrot or two.
Retailers Rein In Returns
Retailers offering free returns have fallen by half this year, suggesting easy returns is another trend unlikely to outlast the pandemic.
Why Retailers are Pushing Overstock Inventory into the Secondary Market
Retailers have invested heavily in predictive analytics to drive accurate purchasing. Yet they still have significant overstock problems.
A Quarter of U.K.’s Leading Brands Now Charge Consumers for Returning Online Purchases
A new study from ParcelLab reveals that consumers wait an average of nine days to receive a refund
Watch: Ensuring Excellence in the Post-Purchase Experience
Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.
Re-Commerce is Buzzword at Home Delivery World 2022
Ideas about how to more efficiently “re-commerce” returned goods into the supply chain seemed the most fresh and fruitful up for discussion on the first day of Home Delivery World in Philadelphia, Aug. 31.
Watch: Closing the Loop in Reverse Logistics
Seth Marks, chief merchandising officer with Channel Control Merchants, details the major issues that logistics providers are facing as they deal with increasing volumes of returned products.
Coping With Rising Fuel Prices and Retail Returns
Even before the recent rise in fuel costs to an all-time high, brands had started taking a closer look at their cost of reverse logistics.
E-Tailers No Longer Want to Pay for Your Returns
Message to online shoppers who have enjoyed the perk of “100% satisfaction-guaranteed” returns: Your free ride is coming to an end.
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