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Think Tank
Service Parts Management: Page 32
When Companies Compete On After-Sales Support, Service Supply Chains Take Center Stage
For many companies, after-sales activities are money in the bank as they may account for anywhere from 10 percent to 40 percent of revenue.
Servigistics Helps LG Electronics Manage Parts Worldwide
TNT Handles Logistics for CNH in Brazil
Surgical Supply Chain Turns To An Outside Partner for Help
Germany's Maquet seeks better pricing, service and inventory management as it copes with rapid growth in a high-pressure environment.
Whatever You Call It, Just Don't Think of Last-Mile Logistics, Last
Few things represent the "face" of a company more than that transportation portion of the supply chain often called last-mile logistics. It's unfortunate, then, that so many companies seem to treat it as an afterthought. That may be changing.
MCA Solutions, SeeControl Partner to Deliver Better Asset Tracking, Reduced Inventories
Sun Microsystems Names DHL to Exclusively Handle Aftermarket Service Parts Logistics
Returns Management: How to Convert Trash to Treasure
Some companies are adopting new returns management processes to gain competitiveness and reduce costs. It isn't magic, but most organizations still haven't caught on.
Inventory Optimization Is a Delicate Balancing Act to Cut Costs Yet Keep Service Levels Up
Afraid to let safety stocks get too low, companies often get overwhelmed by their inventory. New ideas, processes and technologies in inventory management can solve that.
Sun Micro Stops Handling Its Parts Management in Pieces
Preaching the gospel of Six Sigma, the company takes a global approach to the coordination of after-market parts planning, inventories and distribution.
Supply-Chain Managers' Dilemma: Balancing Long-Term Value With Need to Control Cost
While many companies curb investments in new supply-chain systems and process change, some take the long view. They're spending now, to realize big payoffs later.
Southwest Airlines Maintains Its Profitability with i2 Technologies
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