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Okay, We Need Management Commitment. So, How Do We Get It?

Supply Chain Management is a "tale of two cities", Leader City and Laggard City. Residents of Leader City, according to benchmarks from APQC, outperform their median competitors with an overwhelming cost and performance advantage. As you navigate the journey to Leader City, at some point, you are going to have to obtain management commitment as evidenced by the fact that we've all been to dozens of case study presentations at conferences over the years. What do they all have in common? You have to have management commitment to be successful. What they never tell you is how to get it! Here's one of the secrets to gaining management commitment that Rich Sherman reveals in his new book. Material excerpted from Supply Chain Transformation: Practical Roadmap to Best Practice Results, by Richard Sherman, 2012. John Wiley & Sons, Inc. Reprinted with permission.

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Big Data Solutions May Now Be in Reach of Small, Mid-Sized Companies

This is why they call Big Data big: IDC, a research firm, predicts that the Big Data market "” including technology and services "” will grow at a 31.7% compound annual rate through 2016, becoming a $23.7bn market by 2016.

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Treating Customers Poorly Can Cost as Much as 20 Percent of Your Annual Revenue, Report Finds

A global research study by Oracle has found that brands could lose as much as 20 percent of their annual revenue due to poor customer service, with 95 percent of executives agreeing that delivering a great customer experience is critical to business results.

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TradeCard Issues Platform for Building Supply-Chain Apps in the Cloud

TradeCard Inc. has made generally available its new AppXpress platform.

Is Predictive Analytics the New Business Intelligence?

In the last couple of years, the popularity of predictive analytics offerings has increased significantly, as many companies looking to improve their existing business intelligence and analytics faculties are looking to the field of predictive analysis to enhance these capabilities, and in some cases even replace them. But, is predictive analysis really the new BI? Is it a replacement for the good old business intelligence offerings? Or is it really just the evolution of BI?

Industries' Performances Vary Widely on 'Supply Chain Effective Frontier'

For a new report on supply chain excellence, an assistant and I waded through spreadsheet after spreadsheet of data for the last three weeks and contrasted the progress of the high-tech, consumer products, food, pharmaceutical and industrial industries. The storyline of the report is that ONLY the high-tech industry is making progress on what I call the Supply Chain Effective Frontier - effectively balancing progress on growth, profitability, cycles and complexity. The rest of the industries are either stuck or moving backwards. Consumer packaged goods, food and chemical manufacturers are stuck and pharmaceutical and industrial companies are losing ground and moving backwards.

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Lack of Local Currency Pricing Said to Suppress Global E-Commerce Sales

A recent survey of global online shoppers reports that e-commerce merchants selling abroad are missing out on sales and revenue opportunities because their websites lack local currency pricing capability.

UPS Creates Click and Collect Network

UPS has launched of UPS Access Point, a network of convenience stores, petrol stations and newsagents which consumers purchasing goods on the web can choose for delivery and returns. It is starting with a network of 600 sites with 1,500 set to be in place in the United Kingdom by June 2013.

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Uganda Government to Construct Kampala Port

The government is to spend $180mn on construction of the new Kampala Port at Bukasa in Wakiso District. Cypriano Okello, the deputy project coordinator, said the government would acquire 500 hectares of land for the port in May.

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Are You Ready for Supply Chain Management-as-a-Service?

Doug Colbeth, chief executive officer of Kinaxis, delves into the new idea of supply chain management as-a-service, examines the state of cloud-based applications, and suggests a new term to replace "supply-chain management."

Accellos Achieves Compatibility With Microsoft Dynamics; Forges New Partnerships

Accellos, a vendor of supply-chain execution software, has achieved compatibility with Microsoft Dynamics GP 2013, for the latest releases of AccellosOne Collect and AccellosOne EDI (electronic data interchange).

Industry Needs Better Transportation Management and Dynamic Optimization, Study Says

Only 59 percent of shippers use performance metrics to manage freight costs and only 43 percent are currently running or planning to implement a transportation management system, according to a survey of more than 400 logistics managers by transportation services provider U.S. Xpress Enterprises.

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