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BI, Analytics Help Leverage Vast Amounts of ERP Data

Those who make the investment in business intelligence and the cloud will realize improved cost and operational efficiencies, expanded real-time collaboration with customers, vendors and partners as well as faster and more personalized customer relationships. But how do you get there?

If You Make It a Game, Perhaps Your Sales Team Will Use Your CRM Systems

It's not news that salespeople don't like to show their work. Customer relationship management systems were designed to not only collect and mine customer data but also let CFOs and other executives keep a closer eye on their enigmatic sellers. But there's a problem with CRM systems: many salespeople don't want to take the time to use them.

The Healthy Supply Chain Transformation at Boston Scientific

The business of helping people live longer, healthier lives is not taken lightly in any regard. Suppliers to Boston Scientific must guarantee extremely high quality and delivery, because the smallest imperfection or delay could be life-threatening. For this reason, the entire supply chain depends on efficiency and quality. The global indirect sourcing and procurement (GISP) organization at Boston Scientific is responsible for all strategic and tactical procurement of indirect materials and services, using a center-led operating model to organize sourcing around the world.

Retailers' Dream: Cellphones Revealing Consumers' Exact Location

For quite a few years now, retailers have salivated over the idea of mobile phones revealing exactly where shoppers are at all times. Retailers would know which displays customers are standing in front of, for how long and what actions they take right afterward. Unfortunately, even though mobile devices have advanced quite a bit recently, the ability to know location with any precision has been elusive.

Tufts Hospital Keeps Tabs on Valuable Inventory with RFID Technology

Tufts Medical Center, a 415-bed teaching hospital in Boston, has saved $1.5m on stents, angioplasty balloons and other implantable devices, based on information provided by a radio frequency identification inventory-management system deployed within its catheterization, electrophysiology and interventional radiology laboratories.

Analyzing Retailer Data to Accurately Forecast Demand in Volatile Markets

Challenge: A large consumer products company faced demand volatility and increasing costs of holding inventory.

Unplanned Downtime Is the Greatest Source of Waste

Downtime is the enemy of lean. Downtime is, in fact, waste. Idled lines do not add value. Restarting production after unplanned downtime requires more effort, usually expended with less efficiency and worker productivity. This reintroduces waste, which creates added costs that customers do not pay for, yet must be absorbed into cost of goods sold.

HighJump Partners on Voice Technology for Distributors, Manufacturers

HighJump Software has forged a strategic alliance with Speech Interface Design (SID) to provide voice-recognition technology to distributors and manufacturers.

Kewill Launches New Version of Supply-Chain App for Retailers

Kewill has developed version 5.0 of its Kewill Trade software, which manages the direct dispatch of goods from supplier to customer or store, for multichannel, catalogue and internet retailers.

Leading Network Provider Delivers Consistent Growth with Steelwedge S&OP

Challenge: Volatile economy creates changing customer demand.

SCM-solution Optimizes Global Sourcing Processes

Challenge: Highly complex processes in global sourcing of customer goods require the right tools to perpetually monitor and optimize them. A single version of the truth can only be achieved through collaboration with all different partners in the value chain.

Are You Mastering Those Business Processes Outside of the Enterprise? Probably Not.

As work piles up in our in-boxes and on our desks, the question should occur-what important issues am I missing? It is an interesting fact that a high percentage of our critical work and the data we use to make decisions are still outside the operations systems we have-ERP, accounting, modeling and decision support.

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

Moving Robots Site-to-Site