Retailers and suppliers are supposed to be partners, but they're just as likely to end up adversaries within a given supply chain. Bill McBeath, managing director in the Supply Chain Risk Intelligence Group of Marsh, talks about the issues that often lead to dysfunctional relationships, including the growth of private labels and increasing pressure on retailer margins. Supplier compliance is an especially thorny issue. Yet a well-managed compliance program, if properly managed, can be of substantial value to both parties. Private labels, too, don't have to cause a rift in retailer-supplier partnerships - there are ways in which both sides can win. Finally, McBeath answers the critical question: When should you trust your trading partner, and when should you withhold information? [Run Time (Min): 15:03]
