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Technology: Page 1105
How Healthcare Supply Chain Volatility Affects Your Life
Agentrics Changes Name to NeoGrid
Agentrics, a vendor of cloud-based applications to support supply-chain collaboration, has changed its name to that of its parent company, Brazil-based NeoGrid.
FedEx Trade Networks Opens Its First Office in Thailand
FedEx Trade Networks, the international freight-forwarding subsidiary of FedEx Corp., has opened its first office in Thailand.
Red Star Traders Takes Control of Import Supply Chain
A case study examining the challenges that Red Star Traders faced in retooling its import supply chain to meet growing demand, with managing principal Lenny Vainberg.
Rise of the Machines: The Brave New World of Management in the Automated DC
One of the most constant staples of science fiction is its view of the automated world of the future. Whether it was the giants of the genre (H.G. Wells, Isaac Asimov, Ray Bradbury, Arthur C. Clarke, Jules Verne), animated movies or the Tomorrowland section at the Disney properties, all envisioned a world where manual labor was largely replaced by intelligent machines rapidly performing dull, repetitive tasks.
Melinda Painter, Director, Supply Chain at Blackberry to Keynote S&OP for the High Tech Industry Summit, San Francisco April 16 & 17
Essential Keys to Meeting Customer Demand
Loren Troyer, director of order management strategy with John Deere, lays out what it takes to meet customer demand. He also discusses the benefits of "flexibility planning."
Demand Planning 'Most Misunderstood' Supply Chain Planning Application
Within an organization, the words "demand planning" stir emotions. Usually, it is not a mild reaction. Instead, it's a series of emotions defined by wild extremes, including anger, despair, disillusionment or hopelessness. Seldom do we find a team excited about demand planning. Supply chain leaders want to improve it, but are not optimistic that they can make improvements.
Today's Chief Procurement Officer Is a New Breed of Executive
The notion of a "chief procurement officer" isn't new. The U.S. Department of Housing and Urban Development has had one since 1998, and the title can be found in any number of other government agencies and branches of the military. Private companies have embraced it as well, although the position hasn't enjoyed a solid footing in most C-suites for more than a decade or so. Maybe it was the success of companies like Apple, with its mastery of supply management, that convinced top executives of the need to elevate procurement to the highest levels of the organization.
As Social Media Grows in Importance, 'Call Centers' Should be Renamed 'Contact Centers'
It's fairly common practice today for major brands to have a social media team at the ready to respond to customer complaints on social networking sites like Twitter and Facebook. The practice is so widespread that a recent Call Center Satisfaction Index (CCSI) report released by CFI Group found that call centers should perhaps be renamed "contact centers."
The New Normal: Big Companies Paying Their Bills Late, Later and Latest
When economic hard times hit in 2007-2008, CFOs and finance departments felt pressure to improve their organizations' working capital positions. The longer companies could hold on to cash, the more liquid they were, and the safer they felt. Paying bills quickly meant dipping into cash reserves, possibly taking away money from new-product development, mergers and acquisitions, marketing, or anything else that might drive top-line revenue. It was either that or be forced to rely for growth on expensive external financing. Everyone knew that when it came to days payable outstanding, longer was better.
Supply Chain Visibility - The Beginning Rather Than the End?
Do you have powerful IT systems monitoring every movement in your supply chain? Collecting thousands of pieces of data from origin to destination? Building up a comprehensive data bank over months and years of business intelligence? So what do you do with that data?
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