Technology | SupplyChainBrain

Technology: Page 1142

Panjiva Debuts B2B Search Engine for Global Traders

Panjiva, provider of a business-to-business platform for managing global trade, has made available a new search engine.

'Big Data' Can Help Minimize Customer Churn

Your customer service representative answers a call from an irate customer. "This darn thing I bought just doesn't work!" he exclaims. "I've tried and tried to get help from your service folks, but they're always late and they can't fix it either. I've had it with you guys. I want my money back!" Big Data can help you retain that customer.

IBM Unveils New Technologies and Services at Smarter Commerce Summit

IBM introduced several new products at its recent Smarter Commerce Summit in Orlando, Fla.

Armstrong Issues 20th Edition of Who's Who in Logistics

Armstrong + Associates Inc. has released the 20th edition of Who's Who in Logistics, the consultancy's guide to third-party logistics providers.

Should Apple, Others Consider Getting Out of China?

You'd expect to see headlines like this - 'Launch of New Apple iPhone Causes Riots - when consumers beat down doors and trample each other, yet these riots were in China, among workers at Foxconn, a major supplier to Apple and other U.S. companies.

The World's Most Ignored Trading Relationship

Daniel F. Lynch, director of international trade and transportation at Dalhousie University, reveals the importance of two-way trade between the U.S. and Canada - while offering a frank appraisal of the challenges that stand in the way of an ideal relationship.

BI, Analytics Help Leverage Vast Amounts of ERP Data

Those who make the investment in business intelligence and the cloud will realize improved cost and operational efficiencies, expanded real-time collaboration with customers, vendors and partners as well as faster and more personalized customer relationships. But how do you get there?

If You Make It a Game, Perhaps Your Sales Team Will Use Your CRM Systems

It's not news that salespeople don't like to show their work. Customer relationship management systems were designed to not only collect and mine customer data but also let CFOs and other executives keep a closer eye on their enigmatic sellers. But there's a problem with CRM systems: many salespeople don't want to take the time to use them.

The Healthy Supply Chain Transformation at Boston Scientific

The business of helping people live longer, healthier lives is not taken lightly in any regard. Suppliers to Boston Scientific must guarantee extremely high quality and delivery, because the smallest imperfection or delay could be life-threatening. For this reason, the entire supply chain depends on efficiency and quality. The global indirect sourcing and procurement (GISP) organization at Boston Scientific is responsible for all strategic and tactical procurement of indirect materials and services, using a center-led operating model to organize sourcing around the world.

In This Supply Chain, Lives Hang in the Balance

So often our discussions about supply chain center on arcane details and limited stakes. Production delayed? Get ready to pay more for expedited transportation. Lost a supplier? Might mean empty shelves at the supermarket. Life goes on.

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Retailers' Dream: Cellphones Revealing Consumers' Exact Location

For quite a few years now, retailers have salivated over the idea of mobile phones revealing exactly where shoppers are at all times. Retailers would know which displays customers are standing in front of, for how long and what actions they take right afterward. Unfortunately, even though mobile devices have advanced quite a bit recently, the ability to know location with any precision has been elusive.

The Cutting Edge of Supply-Chain Sustainability

Dan Cassler, assistant chair of the Information Logistics Technology Department at the University of Houston, offers an update on supply-chain sustainability - and details both the benefits and pain to be derived from such efforts.

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Photo: iStock/Anastasiia Yanishevska

How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

Moving Robots Site-to-Site