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Business Strategy Alignment: Page 456

Coping with the Ever-Changing Supply Chain Environment

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Supply Chain Leadership and Change

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Are You Making Return, Repurchase Information Readily Available to Customers?

In marketing, emphasis is often placed on the initial efforts to get a customer interested in a product or service. This is a natural part of the sales cycle, of course, but it tends to overshadow the very important aspect of repeat business and the contribution it makes to overall success.

Ready-to-Ship for Full Control of Inbound Shipments

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Sustaining an Effective Risk Management Program at Coca-Cola

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The Importance of Supply Chain in Omni-Channel Retailing

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Integrating Planning & Execution: Supply Chain's Holy Grail

Integrating supply chain planning and execution is vital to today's businesses, but 80 percent of the data that most companies need to achieve this integration lies outside their four walls. Mark Cosway, vice president of industry sales at GT Nexus, explains a new approach to solving this problem.

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How DHL Express Improved Its Costing Analysis

A few years ago, DHL Express was in a downward spiral of data quality. The company had used a Microsoft costing tool deployed locally in the 200 countries in it operates. Graeme Aitkin, vice president of business controlling, said the tool used employee interviews to localize cost allocations, asking couriers how they spent their time every day. In the old days, he said, when the data wasn't available, it wasn't possible for a company to have a unified costing and pricing system across a global company.

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Making Metrics Actually Mean Something

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Red Star Traders Takes Control of Import Supply Chain

A case study examining the challenges that Red Star Traders faced in retooling its import supply chain to meet growing demand, with managing principal Lenny Vainberg.

Retail Sales Growth of 3.4 Percent Predicted for This Year

The National Retail Federation released its 2013 economic forecast, projecting retail industry sales (which exclude automobiles, gas stations, and restaurants) will increase 3.4 percent*, slightly less than the preliminary 4.2 percent growth seen in 2012. The subdued forecast comes on the heels of a holiday season that went head-to-head with Washington's political wrangling over fiscal concerns, shifting consumers' spending plans downward. In the end, holiday sales in 2012 grew 3.0 percent.

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Today's Chief Procurement Officer Is a New Breed of Executive

The notion of a "chief procurement officer" isn't new. The U.S. Department of Housing and Urban Development has had one since 1998, and the title can be found in any number of other government agencies and branches of the military. Private companies have embraced it as well, although the position hasn't enjoyed a solid footing in most C-suites for more than a decade or so. Maybe it was the success of companies like Apple, with its mastery of supply management, that convinced top executives of the need to elevate procurement to the highest levels of the organization.

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