Psst--Your IT Outsourcing Contract Is Lousy

Outsourcing boomed over the last decade. So it's not surprising that a lot of incoming CIOs are inheriting some crummy outsourcing contracts. These deals are potential hornet's nests if not handled quickly and carefully. CIO Executive Council members who have dealt with this issue point to renewed governance and realigned expectations as the key to turning around these situations. Specifically, what solutions do they offer?
Source: CIO