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Automotive: Page 158

Those Pushing Social CRM Shouldn't Forget Lessons Learned When 'Traditional' CRM Started

Those who cannot remember the past are condemned to repeat it, wrote George Santayana, and if you've observed technology long, you know that the cycles of repetition become shorter with each passing year. When it comes to CRM, we're seeing it again in the form of social CRM: companies are making the same mistakes they made at the start of the CRM era.

The Wait's Over: SEC Finally Acts on Rule to Track Conflict Minerals

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Industrial Supplier Superstore Keeps Next-Day Promise with Distribution Center Redesign

Challenge: Our client made a bold promise to its customers. Order any of its 600,000 products from its vast super store of industrial supplies by 8:00 pm EST, and get next day delivery. But with more than 2 million square feet of warehouse space and the highest SKU count in the industry, keeping that promise was a challenge.

Why Europe's Economic Woes Spell Bad News for U.S. Exporters

Schadenfreude is the act of deriving pleasure from observing the misfortunes of others. It helps to explain our enjoyment of tragedy, comedy and reality TV. It's also a convenient emotion to access when we read about economies that are in worse shape than ours. We would be well-advised, however, not to submit to the urge to feel superior to the slow-motion train wreck that is the European Union. What's happening in that dysfunctional coalition promises to have severe consequences for U.S. exporters.

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Why Europe's Economic Woes Spell Bad News for U.S. Exporters

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Use of Robotics Grows in Manufacturing and Distribution

A new wave of robots, far more adept than those now commonly used by automakers and other heavy manufacturers, are replacing workers around the world in both manufacturing and distribution. Such factories are a striking counterpoint to those used by Apple and other consumer electronics giants, which employ hundreds of thousands of low-skilled workers.

What's the Right Price Tag for CRM System?

Making the business case for an accounting or HR system is clear-cut: Avoid unnecessary costs, manage cash better, reduce risk and you're done. If you were to invest twice as much in one of those systems, you might increase business payoff by 20 percent, so you can find the optimization point for ROI in a single spreadsheet. But what about the customer relationship management system?

Can Automotive Supply Chain Overcome Challenges Facing It?

Anyone in the business of manufacturing automobiles, trucks and automotive components back in the tumultuous years of 2008 and 2009 might be tempted to put their metaphorical transmission into neutral, reveling just a little bit in the success that surrounds an industry that is experiencing something akin to a rebirth. But as sweet as that might seem in the short term, there are significant challenges facing automotive suppliers despite the improving production outlook.

Why Southeast Michigan's Economy Is Bouncing Back

What Rust Belt? Timothy Butler, associate professor at Wayne State University's School of Business Administration, details how Southeast Michigan's economy - of which the automotive industry is a major piece - is recovering.

FirstCarbon Solutions Expands Partnership With Carbon Disclosure Project

FirstCarbon Solutions, a provider of software and consulting services to enhance the environmental sustainability of business, has expanded its partnership with the Carbon Disclosure Project (CDP). FirstCarbon will score companies' submissions on their greenhouse gas emissions and carbon-management strategies to CDP Supply Chain. The latter works with global companies to measure and understand the impact of climate change across supply chains. An independent, non-profit organization, CDP helps companies and cities to measure, disclose, manage and share information on environmental risk and opportunity.

Open or Closed Supply Chains: Which Way to Go?

Supply chains are just as susceptible to faddish behavior as anything else. We're social animals, so we tend to follow the crowd - especially if we believe that the crowd has a competitive edge. That's why so many companies flocked to China over the last couple of decades, in search of ever-cheaper sources of production. Or why outsourcing became such a hot trend over that same period of time.

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More Than a Third of Global Cyber Attacks Aimed at Small Businesses, Research Shows

Thirty-six percent of all targeted attacks (58 per day) during the last six months were directed at businesses with 250 or fewer employees, according to the June 2012 Intelligence Report from Symantec. The figure was 18 percent at the end of December 2011.

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