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Think Tank
High-Tech/Electronics: Page 292
Real-Time Tracking Said to Be Coming to Postal Service by Year's End
The United States Postal Service expects to see real-time tracking in all 67 of its districts by the end of 2013.
Are Manufacturers Really Re-Shoring?
Aftermarket Sales Have Been an Afterthought for Too Long, Study Suggests
The aftermarket has long been just an afterthought to the sales and marketing processes, but today more and more OEMs have finally begun to realize its strategic importance as a competitive differentiator.
What Do Supply-Chain Managers Want From Technology?
Logility Unveils Cloud Services; ERP Integration Tool
Logility Inc. has developed Logility Cloud Services for its menu of software tools aimed at supply-chain management.
GT Nexus, EOS Hong Kong Partner to Provide Cloud-Based Financial Services
GT Nexus is teaming up with EOS Hong Kong to deliver access to trade financing for customers in the Hong Kong region.
Sage Issues Cloud-Based Inventory-Management Application
Sage North America has made available Sage Inventory Advisor, a cloud-based application which integrates with Sage enterprise resource planning (ERP) systems.
Basware Releases Mobile Version of Invoice and Financial Processing App
Basware, a provider of electronic invoicing and purchase-to-pay applications, has released a mobile version of its InvoiceReady offering.
Is the President's National Export Initiative a Dud?
It's been more than three years since the Obama Administration launched its National Export Initiative (NEI), with much ballyhoo. The stated goal of the massive effort was to double U.S. exports within five years - from $1.57tr in 2009 to a projected $3.14tn in 2015.
Cost Avoidance and Proactive Support Keeps Client's End-Users Loyal
Challenge: The latest roll out of a manufacturer's best selling point-of-sale product was exhibiting failure in the field due to a problem with a proprietary application-specific integrated circuit (ASIC). Renova Technology alerted the engineering staff and the manufacturer made the decision to order a redesign of this very costly ASIC chip. In the meantime, 20,000 completed units awaiting distribution had the potential to fail immediately upon installation.
Service Provider's Flexibility Keeps Client's Customer Satisfaction High
Challenge: A model of LCD monitors sold to a self-maintainer exhibited multiple permutations of three different design failures emanating from three different areas in the units. Though the manufacturer's customer normally repaired their own equipment, they required the manufacturer to perform repair on this particular model.
Repair Provider and Contract Manufacturer Work Together to Reduce Costs
Challenge: A Fortune 500 manufacturer required a reduction in turnaround time and shipping and administrative costs when claiming warranty on units manufactured overseas by a contract manufacturer.
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