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Think Tank
High-Tech/Electronics: Page 293
Service Provider Lends Critical Insight during Manufacturer's Dispute with End-User
Challenge: A billion dollar telecommunications equipment manufacturer encountered a dispute with their Fortune 500 customer. The equipment was passing Renova Technology's rigorous quality assurance tests but was subsequently failing internal quality testing at one particular client location and was being deemed unusable for consumer market installation.
Precise Tracking for Warranty Claims Among Broad Array of Failures
Challenge: A major electronics manufacturer was experiencing up to six different types of failures in one particular model. Repair requirements ranged from basic replacement of faulty mechanical parts to detailed re-soldering work of complex circuit boards. Faulty mechanical parts needed to be tracked by a variety of serial numbers in order to be reimbursed by the manufacturer's parts supplier.
hybris to Partner With LivePerson for Online Commerce
Commerce platform provider hybris is partnering with LivePerson Inc. to offer a service that will enable electronic-commerce sites to offer a live chat feature to their customers.
Dassault Systemes Offers New Products for Aerospace, Education, Automotive
Dassault Systemes, a vendor of software for product design and lifecycle management, has launched a new application for aerospace and defense companies.
GAC Offers Android Version of Mobile Directory Application
GAC Group's Mobile Directory Application is now available on Android devices, version 2.3 and above, as well as on the iPhone.
Does the Cloud Mean the Future Belongs to Sourcing Vendors?
If the future of supply chain lies in a globalized, networked world, then most likely, the future belongs to sourcing vendors.
Cloud Revolutionizes the Enterprise
Speaking of the cloud, Plex CEO Jason Blessing says, "Enterprise software is going through the most disruptive and innovation phase in decades. Time is compressing, the way we use technology is going through a revolution"¦.Enterprise software is cool again." Quite a statement, since in the last decade the cool factor was clearly with Zuckerberg, Dorsey, and Mason (founders of Facebook, Twitter, and Groupon, respectively).
What Does Sales, Operations Planning Maturity Look Like?
Enterasys knew all about building and managing connectivity infrastructure, but not so much about the effects of burgeoning business on its supply chain.
Stop Your Electronic Components from Leaking Into the Gray Market!
The global supply chain for electronics and semiconductor components has long been a prime target for exploitation through the gray market.
Food Wholesaler Saves Company with Demand Forecasting & Replenishment Solution
Challenge: A European food wholesaler faced negative growth amidst ailing economic conditions in Europe. A major customer threatened to leave because orders were not being filled reliably. Inaccurate demand forecasting was at the center of the problem. Conventional solutions only proved to increase inventory levels, decrease cash flow, and did nothing to improve customer satisfaction. The entire business was in jeopardy.
Omni-Channel Retailer Increases Supply Chain Visibility, Accelerates Growth
Challenge: Swedish retailer/wholesaler was having trouble navigating the difficulties of their multichannel supply chain. Inventory stock levels were climbing, and customers were disappointed because too much product was out of stock. Lack of visibility in forecasting was at the root of the problem.
Risk Management in the Manufacturing Space
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