Industries > Retail | SupplyChainBrain

Retail: Page 273

UK Customers Like 'Click & Collect' Convenience, But Problems Plagued This Christmas Season

More than a third (36%) of Christmas "Click & Collect" shoppers in the United Kingdom encountered issues with their orders, according to the second annual JDA/Centiro Christmas Customer Pulse report.

Despite Record E-Commerce Sales, 69 Percent of Online Shopping Carts Abandoned

Although e-commerce sales accounted for more than $340bn in 2015, a recent Baymard Institute study revealed that about 69 percent of online shopping carts were still left abandoned. Why so many unfulfilled digital sales?

JDA Offers New Planning Features in Allocation Tool

JDA Software Group Inc. has built new planning capabilities into its JDA Dynamic Allocation application for retailers.

Following Holiday Sales Downturn, Macy's Plans to Shut 40 Stores

After a disappointing holiday season, Macy's Inc. said Wednesday that it planned to cut about 4,800 jobs and close 40 stores as part of efforts to slash costs.

Revenue Decline 2 03

Customer Rage Spikes as Customer Satisfaction Tanks

Customer service is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, about 40 percent with two of three consumers likely to experience rage during an interaction with a customer service rep. About 54 percent of gift recipients this past holiday season will be dealing with at least one problem regarding a gift or service received from a friend or family member.

How Technology Is Changing the Retail Experience

Online shoppers are ready for a new wave of innovation in the e-commerce experience - and retailers had better be ready, too.

Podcast 201f05

China Slowing Down? Its Consumer Economy to Grow 50 Percent By 2020.

For roughly three decades, China's booming economy has offered consumer product companies some of the world's greatest growth opportunities. China's economic slowdown and jittery markets have raised worries that this growth story is drawing to a close. In early November 2015, for example, the government lowered its official five-year annual GDP growth target to 6.5 percent, the slowest pace since the 2008–2009 global financial crisis.

Mobile Sales Account for 30 Percent of Holiday Season's Growing E-Commerce

E-commerce revenue jumped 21 percent this holiday season over last year as mobile sales continue to climb - 30.4 percent of online sales were placed on mobile devices, according to Custora.

If You're Going to Offer Omnichannel Shopping, Do It Properly

Most retailers are attempting to offer omnichannel shopping experiences for their customers, but few are doing it right (or profitably) so far.

Kenandy Unveils Quote-to-Cash Feature in Cloud ERP Platform

Kenandy Inc., provider of an enterprise resource planning (ERP) application on the Salesforce1 Platform, has released Kenandy Quote-to-Cash.

Erp 1 10

Amazon Reportedly Accounts for Half of Online Sales Growth in U.S.

Amazon now accounts for roughly 50 percent of all online retail sales growth in the United States and 24 percent of total retail sales growth, according to Macquarie Research.

Online Shopping 1 11

Cargomatic Launches Service in S.F. Bay Area

Cargomatic has launched service in the San Francisco Bay Area, including San Francisco, Oakland, San Jose and beyond.

Page 273 of 601

Featured Product

Photo: iStock/Anastasiia Yanishevska

How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

Moving Robots Site-to-Site