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Think Tank
Retail: Page 274
Historic Futures Launches Online Risk-Monitoring Tool
Historic Futures has launched String3, an online supply-chain risk-monitoring tool.
Capital Business Credit Offers Supplier Financing for Chinese New Year
Capital Business Credit LLC (CBC) is offering a Supplier Early Payment (SEP) program, to ensure the timely shipping of goods prior to Chinese New Year.
JDA Software Enhances Category Management Application
JDA Software Inc. has added capabilities to its JDA Category Management application for retailers.
NetSuite Enhances OneWorld Cloud Business Platform
NetSuite Inc., a provider of cloud-based software for managing financial and omnichannel commerce, has made a number of product enhancements to NetSuite OneWorld.
Omnichannel Is All About Fulfillment, And Retailers Need to Think The Process Through Carefully
Today, omnichannel is so much broader than just the technology platform the customer uses for purchases - web, store, mobile, catalogue and so on. At its heart it is really about fulfillment - the customer's choice of fulfillment.
Good Customer Service Online as Important as It Is In-Store
Customer service is an indisputably important factor when it comes to online retail. Good customer service can be the greatest sales asset a retailer can have, encouraging loyalty and word-of-mouth recommendations. But bad customer service cannot only see a particular sale lost in an instant, but long-term irreparable damage done to the brand.
Death of Physical Stores Greatly Exaggerated, Says New Head of Shopping Center Trade Group
The demise of physical stores has become a familiar narrative during the holiday season, but nothing could be further from the truth, according to one man better positioned than most to know.
Timely Data Helps Zebra Boost Mobile Devices' Performance
A leader in mobile computing technology didn't always know how its products were operating in the field until it hooked up with a provider of mobile device analytics solutions.
The Top Challenges for Retailers in the Age of the Omnichannel
A conversation with Chuck Miller, vice president of retail with Logility.
Predicting the Unpredictable: Lennox Takes a New Approach to Demand Modeling
Looking to get closer to the customer, Lennox Residential undertakes a dramatic expansion of its distribution network. Simultaneously, it looks to cut costs, optimize inventory and improve the demand forecast.
Chinese Goods Fill World's Marketplaces - But at What Cost When So Many Are Shoddy?
Across Nigeria, low-cost Chinese goods are everywhere, evidence of Beijing's growing dominance in global trade. The trade flow has helped keep life affordable for millions of Nigerian families, at a time when the country is struggling with economic stagnation and plunging prices, as well as the deadly costs of the Boko Haram insurgency.
When It Comes to Customer Personalization, Many Shoppers Say Retailers Miss Target
Beacon marketing platform provider Swirl Networks found that few retailers are tailoring their messages successfully across in-store and digital platforms, but rather are pushing irrelevant content. In fact, only 25 percent of consumers say that brick-and-mortar retailers regularly demonstrate an understanding of their individual preferences.
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