AfterShip, a post-purchase engagement and tracking platform for ecommerce businesses, has announced the launch of its new AI-powered Delivery Date Prediction tool. AfterShip’s new API accurately measures on-time delivery for online shoppers using big data and artificial intelligence.
The new tool utilizes AI and the following data to more accurately predict on-time delivery:
- Billions of previous shipments
- Ship-from and ship-to location
- The carrier service being used
- Potential delays caused by holidays and volume
- The merchant’s own previous shipping behavior
"We specifically created our Delivery Date Prediction API to help marketplaces and top brands improve their post-purchase customer experience," said Andrew Chan, CPO and co-founder of AfterShip. "AfterShip allows businesses to provide a more accurate delivery date at the point of checkout using big data. It increases conversion rate at checkout, and reduces customer complaints about order statuses."
About AfterShip
AfterShip handles more than 6 billion shipments annually. More than 10,000 companies around the world partner with AfterShip for their shipping solutions, including merchants on e-commerce platforms and top marketplaces, as well as major retail brands.
