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Reverse Logistics: Page 19

Make Process of Returning Products Work to Your Advantage

Product returns are typically seen as a necessary headache and a cost drain. But companies can use their return policies to enhance customer loyalty and increase profits.

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Li Tong Teams With Microsoft on Trade-In Platform in Hong Kong

Li Tong Group is partnering with Microsoft Hong Kong to offer consumers a means of trading in mobile phones, laptops, game consoles and tablets for coupons that can be applied toward purchases of all products available at Microsoft's online store.

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Returns: The 'Ticking Time Bomb' of Multichannel Retailing

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Newmine Issues Returns Assessment Program

Newmine, a global consulting firm focusing on the omnichannel retail sector, has developed the Customer Returns Assessment Program (RAP).

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Accenture Debuts Analytics Apps Platform

Accenture has launched the Accenture Analytics Applications Platform.

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The Battle for Supply Chain Talent

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How Redbox Manages a Supply Chain with All New Products and Zero Replenishment

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Slow Returns Process Causes Retailers to Lose Consumer Loyalty

Getting customers whatever they need whenever they need it, and as quickly as they expect it, has become easier. Yet the returns process has some retailers winning and others floundering.

Retailers Lose $1.75Tr in Revenue Worldwide Due to Overstocks, Out-of-Stocks and Returns, Report Says

Retailers worldwide lose a staggering $1.75tr annually due to the cost of overstocks, out-of-stocks and needless returns, according to research released from retail analyst firm IHL Group, commissioned by OrderDynamics, a Big Data prescriptive analytics software company.

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Anaren Launches Remote Temperature-Monitoring Kit for Cellular Networks

The Wireless Group of Anaren Inc. has launched a Cellular Machines product line.

Near Field Communication System Helps Luxury Sunglass Manufacturer with Returns Process

Luxottica Group, a global luxury sunglass and eyeglass company, reports that it has improved quality, as well as the efficiency of its receiving, quality-inspection and subsequent re-stocking of returned products, by between 30 and 50 percent, by deploying a Near Field Communication RFID system. The solution employs an NFC dangle tag attached to each frame, and software that enables workers to view data about the item, and to update its status via NFC-enabled tablets.

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Supply Chain Has to Adjust as 'Center of Gravity' for Recycling Gold Moves from West to Asia

A report from The Boston Consulting Group and the World Gold Council analyses the economic drivers of the global gold recycling market and highlights important future industry trends, including a shift in concentration of gold recycling from west to east, increased difficulty in obtaining gold from electronic products as less is used in modern devices, and potential consolidation within the recycling industry across the entire value chain.

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

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Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

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