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All Technology: Page 608
The Smart Machine - A Win-Win Proposition
The days when it was considered cool to wave your credit card to make payments are history. What's cool now is when a consumer at a ball game waves her hand in front of a vending machine, and the machine not only dispenses her favorite drink but also sends her a mobile coupon to share with friends because her team is ahead in the game.
GT Nexus Joins With Kinaxis for Cloud-Based Planning, Execution
GT Nexus and Kinaxis have formed a partnership to provide customers with a unified, cloud-based planning and execution platform.
Seamlessly Combining Two Complex Technology Service Operations
Challenge: Leading Carrier-Class Network Equipment provider purchased a former competitor's optical line of business (fiber optic networks). They needed to integrate all products, services, support & systems (CRMs, operating systems, etc.) while maintaining their high service levels for their combined global client bases.
How an eCommerce Wholesaler Freed $3 Million in Inventory in One Week
Challenge: This global eCommerce wholesaler serves 1+ million customers, shipping 46,000 deliveries from 17 warehouses same day as ordered. During the downturn, the supply chain team significantly reduced inventory. Now that the market had turned, they needed to support growth without increasing inventory.
Canadian Logistics Company Tracks Pet Food Shipments Via RFID
Canadian logistics firm J.D. Smith and Sons has completed a six-month trial of radio frequency identification technology to track the loading, shipping and receipt of bagged pet food for a pet-product retailer. The company is now offering an RFID-based service to track its customers' goods, based on reads of RFID tags embedded in J.D. Smith's pallets.
CargoSmart Launches Business-Process Outsourcing for Ocean Carriers, LSPs
CargoSmart Ltd., a vendor of global shipping and logistics applications delivered under the software-as-a-service (SaaS) model, has launched business-process outsourcing services for ocean carriers and logistics service providers (LSPs).
Apparel Company Finds the Perfect Fit in Amber Road
Challenge: A leading designer, distributor, and licensor of high quality apparel, needed to precisely calculate bottom-line shipment costs and compare multiple routing and service options; establish sophisticated audit controls for carrier billing; deliver a quick user friendly system implementation; and seamlessly add new functionality as the company's needs grew.
Leading Semiconductor Producer Streamlines Global Logistics Across 45 Countries
Challenge: A leading manufacturer of semiconductors has recently undergone rapid global expansion, completing eleven acquisitions in only seven years. As a result, company needed an effective global trade management strategy to ensure it maintained efficient, compliant cross-border transactions for moving 17 billion units across 45 countries per year.
Manufacturer Centralizes Procurement to Ensure Trade Compliance, Improve Supplier Coordination
Challenge: As part of an initiative to centralize its global procurement operations, a Fortune 500 diversified manufacturer of engineered components and products needed a way to effectively manage its importing process and reduce procurement costs while enabling real-time collaboration with its global suppliers.
Wine Distributor Achieves High Spirits with Amber Road
Challenge: One of the largest distributors of wine and spirits in the USoperates in a tightly regulated industry with outdated business processes and systems, and was challenged by a lack of visibility to inbound orders from its global vendors and suppliers. In addition, the company's manual order and shipment tracking processes frequently led to significant delays and difficulty in determining accurate inventory levels and expected arrival dates, leading to reactive expediting and additional intra-company transportation moves.
Freight Payment Provider Debuts Outsourced Freight Claims Service
Cass Information Systems, a provider of transportation, utility, telecom and waste invoice payment and information services, has launched Cass Freight Claims Services, an offering that allows shippers to effectively outsource the labor-intensive process of managing freight loss and damage claims and, in some cases, increase claims recoveries by decreasing threshold levels.
Seeing the Bigger Picture Through Service Lifecycle Management
Back in the 1990s there was a popular series of picture books with an unusual twist. When you looked at the pictures on the surface you would see an intricate two-dimensional image that was mildly interesting. But if you learned how to look past the surface, suddenly a much richer and deeper three-dimensional image would reveal itself. Seeing it took extra work - some people would get very frustrated when they couldn't get it to appear - but the reward made it worth the effort.
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