Capital outlays and technology investment are so great that many companies want to outsource their distribution, says Timothy Sheehan, a senior manager at Accenture. But several steps should be taken before they spin off that function, including a contract with terms, KPIs, pricing and penalties; a project plan; milestones and metrics; and a solid team. [Run Time (Min.): 7:32]









.png?ar=16%3A9&auto=format%2Ccompress&fit=crop&h=135&q=70&w=240)





