
The relationship you develop with a customer becomes your reputation, says Julian Duerschmidt, president, strategic sales, at Jacobson Companies. That's because customers spread their perceptions of you. [Run Time (Min.): 8:33]


The relationship you develop with a customer becomes your reputation, says Julian Duerschmidt, president, strategic sales, at Jacobson Companies. That's because customers spread their perceptions of you. [Run Time (Min.): 8:33]
