Face Mask-Optimized Voice Solution Provides 35% Productivity Boost | 2020-10-06 | SupplyChainBrain

Face Mask-Optimized Voice Solution Provides 35% Productivity Boost

1007 Lydia Voice

While the value proposition of voice technology for warehouse workers hasn’t changed much over the past decade, the business environment, shopping experience and technology options have evolved quite a bit.

New voice picking system Lydia Voice uses deep neural network technology for unparalleled voice recognition — and is optimized for workers wearing face masks, according to software provider Ehrhardt Partner Group (EPG). 

The enterprise voice solution interfaces with a multitude of warehouse management systems and enterprise resource planning solutions, and enables companies to operate a two-vendor voice strategy without having to undertake any additional voice integration efforts. Customers moving from handheld scanning solutions will see a 25% to 35% productivity increase, while customers moving from older first-generation  voice solutions to Lydia Voice have experienced an 8% to 15% worker productivity improvement on average with a 30% reduction in total cost of ownership, EPG says.

Other benefits include:

  • No requirement for voice template training 
  • Superior voice recognition with modern neural network architecture optimized for workers wearing face masks
  • Large number of  integration options for WMS and ERP systems (Native SAP EWM solution)
  • Reduction of errors by more than 50%
  • Support for leading Android devices  

For more information, see epg.com.

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