Leveraging Voice Technology in Forklift Manufacturing | SupplyChainBrain

Leveraging Voice Technology in Forklift Manufacturing

Derek Bertke, Distribution Coordinator, Crown Equipment Corp.

December 31, 2012

As business grew, Crown Equipment Corp. chose to leverage voice technology rather than increase its labor force, says Derek Bertke, distribution coordinator. Productivity rose as much as 14 percent as a result. [Run Time (Min.): 7:20]

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