Chargebacks as Remedy, Not Punishment | SupplyChainBrain

Chargebacks as Remedy, Not Punishment

Ken Lettre, VP-Vendor Compliance & Relations, Stage Stores

May 12, 2015

Stage Stores' vision is to have no compliance violations on orders from suppliers and zero chargebacks, says Ken Lettre, vice president of compliance and supplier relations. Barring that, it wants any violation to occur only once. Lettre explains how Stage Stores is working to achieve those goals. [Run Time (Min.): 9:12]

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