FedEx Corp. has launched FedEx Authenticated Delivery, a new premium delivery option available for eligible residential and commercial shipments in the U.S. and Canada, which uses QR code authentication to help ensure packages are released only to an authorized recipient. The delivery company says that the service provides an additional layer of protection for high-value and sensitive shipments, helping reduce the risk of fraud, theft and misdelivery.
The service is particularly well-suited for luxury goods, electronics, healthcare, aerospace, collectibles and other high-value items.
When a shipper selects FedEx Authenticated Delivery for an eligible shipment, the recipient receives a unique QR code and delivery instructions through FedEx notifications. At delivery, a recipient with the QR code must be present and provide it to the FedEx driver for scanning and validation before the package can be released. No physical signature is required.
“The future of delivery isn’t just moving packages quickly. It’s about building greater trust throughout the delivery process,” said Neil Gibson, senior vice president, global customer experience, FedEx. “FedEx Authenticated Delivery reflects our continued commitment to helping customers protect what matters most while creating more trusted and connected delivery experiences.”
