Want a single interface to all information in the enterprise? That's what 83 percent of respondents said in a recent survey that they want from the combination of business intelligence and search. But better access alone won't justify an investment. Customer information integration and specific revenue-enhancing goals should be a cornerstone of your plans.
Source: Intelligent Enterprise, http://www.intelligententerprise.com
The ROI Is Not in Getting a Ton of Information
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