
At IBM, smarter commerce means determining what's behind customer behavior and how manufacturers can sell better, then driving that into the supply chain side, says Richard Douglass, industry director, Smarter Commerce, IBM. [Run Time (Min.): 7:33]


At IBM, smarter commerce means determining what's behind customer behavior and how manufacturers can sell better, then driving that into the supply chain side, says Richard Douglass, industry director, Smarter Commerce, IBM. [Run Time (Min.): 7:33]
