A 3PL View of Customer Relationships | SupplyChainBrain

A 3PL View of Customer Relationships

Scott McWilliams, Chief Customer Officer, OHL

July 16, 2014

As chief customer officer at OHL, Scott McWilliams spends a lot of time building customer relationships. He shares insights on how to nurture those relationships and how to recognize when things are going south and turn those situations around. [Run Time (Min.): 7:45]

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